Refund policy
✅ Return Policy (Final Sale)
At Maynami Co, all sales are final. We do not accept returns or exchanges on any items, including:
- New items
- Preloved or resale items
- Custom or personalized products
- Handmade or made-to-order items
- Digital products or downloads
- Sale items and gift cards
Please double-check your order before checking out. We make every effort to provide clear descriptions and accurate photos to help you shop with confidence.
❌ No Cancellations or Refunds
Once an order is placed, it cannot be canceled, refunded, or modified. We do not offer refunds, returns, or exchanges on:
- New items
- Preloved or resale items
- Custom or personalized products
- Handmade or made-to-order items
- Digital products or downloads
- Sale items or gift cards
Please review your order carefully before finalizing your purchase.
💌 Damaged or Incorrect Orders
While we do not accept returns, we are committed to ensuring your satisfaction if your order arrives damaged or incorrect due to our mistake, or if an item is not as described.
If you experience an issue, please contact us within 3 days of delivery at info@maynamico.com before leaving a review. To help us resolve the issue, please include:
- Your name
- Order number
- Clear photos of the item, packaging, and shipping label
- A brief description of the issue
- The delivery date
All of this information is required in order to proceed. Without it, we may be unable to assist you.
🔁 Incorrect Order Incorrect or Not as Described Items (Our Responsibility)
If you received the wrong item or an item that does not match its description due to an error on our part, we will review your request. If approved, we may offer a replacement (if available) or store credit, depending on the situation.